We continue to closely monitor and follow the guidance of local officials along with the CDC and WHO to ensure that we are keeping you and our associates safe. Here are some of the key steps that we have in place to make our cleaning, hygiene and operating protocols even more rigorous:
We will continue to ensure that hygiene and cleanliness remain our top priorities throughout every facet of the resort.
In addition to the above measures, we are extending travel flexibility should you need to reschedule your travel to a future date or cancel your existing reservation including the 100% refund for a reservation cancellation for check in dates through April 30th, 2020. Please call a Vacation Specialist at (888) 476-9854 for assistance.
We know these are uncertain times and want you to feel confident with the options and safety protocols we are taking with you in mind.
Please note that due to current circumstances specific resort amenities, such as fitness centers and pools, may be unavailable for use. Please call the front desk to find out more detailed information.